NPDS Project Manager - AAPCC

This position is responsible for the effective coordination and management of all National Poison Data System (NPDS) data services, including but not limited to data requests and special data projects. This position serves as the internal resource on epidemiological surveillance matters related to exposures and toxins. The NPDS program manager reports to the Director of National Data Services.

Primary assignments include:

  • Coordinate the NPDS data request process to ensure timely and accurate data provisions.
  • Perform quality control reviews of NPDS data deliverables.
  • Identify and problem-solve data issues for customers.
  • Manage all aspects of special data projects, including but not limited to coordinating data collection from regional poison centers and recruiting regional poison centers to participate in data projects.
  • Assists with fulfilling grant requirements that involve NPDS data or toxicosurveillance.
  • Assist with developing and testing NPDS enhancements.
  • Work in partnership with applicable internal teams to promote the use and sale of NPDS data.
  • Support the work of the AAPCC toxicosurveillance department, including applicable teams, committees and leaders.
  • Serve as AAPCC representative/resource on relevant internal and external committees or groups related to NPDS data as requested.
  • Other duties as assigned.

Position Minimum Requirements:

  • Master's Degree in physical or life sciences, public health, preventative medicine, toxicology, pharmacy or similar field required with a focus in epidemiological or statistical surveillance systems and software.
  • Six years of experience in the design, development and supervision of basic science or public health research projects preferred.
  • Strong organizational skills and ability to successfully manage multiple project activities effectively and independently.
  • Excellent interpersonal skills and ability to effectively communicate with internal and external parties in both written and presentation format.
  • Strong background with data analysis and data base systems
  • Ability to identify potential challenges and problem solve.
  • Strong knowledge of spreadsheet, database and statistical programs.
  • Proficient with Microsoft Office Suite.
  • Ability to travel as needed to support the mission of AAPCC.

Please submit your resume and salary requirements to mcmillan@aapcc.org. No phone calls, please.

Senior Poison Information Specialist - Florida Poison Information Center, Tampa


  • Works under the general supervision of the Manager as well as the Medical Director.
  • The Senior Poison Information Specialist is a health care professional with advanced training in toxicology who assumes responsibility and accountability for the assessment and disposition of a poisoned or potentially poisoned patient.
  • Provides the majority of care by telephone via the use of individual expertise and training, triage, knowledge of the environmental conditions, technology support through specialized toxicology data bases and other health care team members, including consultants.
  • May serve as a mentor to other Specialists in Poison Information.
  • Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.


  • Graduate of an accredited school of Pharmacy, Nursing or Medicine with an advanced degree (PHARM.D, ARNP, MD).
  • Currently certified by AAPCC as a Specialist in Poison Information (CSPI) or a Diplomate of the American Board of Applied Toxicology (ABAT).
  • At least three (3) years recent experience as a Certified Specialist in Poison Information or comparable experience is preferred.
  • A background in emergency services, critical care or pediatric experience preferred.
  • Must be qualified to understand and interpret standard poison information resources and to transmit that information in a logical, concise and understandable way to both health care professionals and the public.

Apply at: www.tgh.org (Position Req. #150000N7) or contact:

Alfred Aleguas Jr., BS Pharm, PharmD, D.ABAT
Managing Director
Florida Poison Information Center-Tampa
(813) 844-7311

Managing Director - Wisconsin Poison Center


Responsible for operations of Wisconsin Poison Center services, ensuring high quality care delivery and exceptional customer service. In conjunction with the Medical Director of the Wisconsin Poison Center, provides oversight and is responsible for all aspects of operations; including service delivery, fiscal administration, allocation of human resources, and accomplishing department outcomes. Works with CHHS VP of Government Relations to cultivate and/ or maintain federal and state legislative support for Poison Center services.


  • Exhibits guiding behaviors that reflect Children’s values and support our mission and vision.
  • Provides direct supervision of Poison Center staff, strategic planning, and oversight of administrative functions of programs, e.g. staff training, quality assurance, budgeting.
  • Develops, with Administration and department management, strategic planning for annual and long-term department goals, objectives, budget, and funding.
  • Prepares Hospital, State, and Public Relations Annual Reports.
  • Prepares and maintains all Policies and Procedures related to Poison Center operations.

    Operations Management
  • Maintains knowledge of Poison Center standards of practice, legal regulations, and hospital policies.
  • Assures compliance with The Joint Commission, the American Association of Poison Control Centers, and other regulatory agencies.
  • Collaborates with the medical director(s) to facilitate review of triage guidelines, emergency treatment protocols for toxic exposures, research, and other clinical practice/service delivery issues.
  • Acts as an administrative resource to staff.
  • Proactively manages the department’s staffing plan, ensuring cost-effective staffing that meets patient volume and acuity demands.
  • Collaborates with Public Relations to ensure proper CHW recognition in all printed outreach materials  and to provide local media coverage for toxicological related stories.
  • Writes and/or edits materials for Public Relations, outside agencies, and educational materials.
  • Responds to requests for information from and maintains contact with legislative officials regarding poison center issues.
  • Facilitates prompt and smooth integration of the medical aspects of the Program’s services with other CHHS services.
  • Works with CHW Information Services to assure appropriate utilization and backup of Wisconsin Poison Center applications, databases, and internet services.
  • Provides ongoing assessments and recommendations for upgrades, replacement or removal of clinical equipment and technology, in conjunction with appropriate personnel.

    Program Planning and Development
  • Develops and implements departmental goals and objectives in collaboration with the Director, Nursing
  • Systems & Magnet, WPC Medical Director(s) and other organizational leaders for the Poison Center.
  • Seeks out and prepares grant opportunities, manages grant relationships, monitors grant status and reporting in collaboration with the Poison Center Medical Director, Poison Center Program Coordinator, CHW Legal Services and Financial Services.
  • Assists Administration and Program leadership with the development of annual operating goals, objectives, business plans, and budgets.
  • Assures Wisconsin Poison Center participation in the committees and sponsored projects of the American Association of Poison Control Centers (AAPCC), as well as compliance with all aspects of AAPCC Certification and HRSA mandates for US Poison Centers.
  • In collaboration with the Poison Center Program Coordinator, participates actively in new business/program development for the Poison Center.

    Financial Management
  • Develops, implements and actively manages an annual capital and operations budget for areas of responsibility.
  • Collaborates with the Medical Director to secure federal and state funding.
  • Acts as a liaison to maximize reimbursement between CHHS, state and third party payers.
  • Ensures correct and appropriate documentation of calls to the Wisconsin Poison Center.

    Human Resources Management and Staff Development
  • Creates, implements, and maintains an active staff recruitment, development, and retention plan, in conjunction with the Director, Nursing Systems & Magnet and the WPC Medical Director.
  • Participates in timely evaluation and submission of performance reviews, as appropriate.
  • Coaches and mentors staff and acts as a professional role model.

    Quality Improvement
  • Develops and implements effective quality improvement initiatives and outcome indicators to monitor improvements; utilizes patient, customer and employee satisfaction data to improve management of cases.
  • Assists Administration with all preparation for any inspections and on-site surveys conducted by governmental agencies or accrediting organizations, including The Joint Commission and other specialty accreditations as appropriate.
  • Actively participates in national benchmarking efforts to compare quality.

  • Utilizes Microsoft Office, CHW Internet/Intranet, Toxicall, Micromedex, clinical, financial and other information systems and technology to maximize program efficiency and job performance.
  • Collaborates with Information Services, Telecommunications and Clinical Informatics to develop and maintain automated solutions to support work processes.


  • Requires a Bachelor’s degree in nursing or related health care field. Master’s degree preferred.
  • Experience as a Poison Information Provider or Specialist in Poison Information preferred.
  • Basic knowledge of the Poison Control Centers and related education needs of the community.
  • Strong organizational skills. Able to set priorities and work effectively with minimum supervision.
  • Must possess analytical ability to develop and manage an interdisciplinary health delivery team and budgets.
  • Must be able to make effective presentations and act as a public relations liaison.
  • Must have capacity to build relationships and resolve issues with physicians, health care facilities and general public.
  • Must demonstrate critical thinking and problem solving skills in order to resolve complex clinical system and personnel issues.
  • Demonstrates knowledge of quality improvement methods and techniques.
  • Demonstrates knowledge of organization and community resources.
  • Computer literacy with Microsoft Office and Poison Center software.
  • Must demonstrate a refined level of interpersonal, negotiation, and communication skills necessary to work collaboratively with Hospital personnel and management staff, as well as physicians, parents/family members, the community and its leaders.
  • Must demonstrate an ongoing commitment to Children’s Hospital of Wisconsin and development of its programs.
  • Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.

Interested applicants should apply via the Children’s Hospital of Wsconsin website (Job Code 155400).

SPI/CSPI - Kentucky Regional Poison Control Center

The Kentucky Regional Poison Control Center (KRPCC) is looking for a Specialist in Poison Information willing to bring their talent and dedication to a dynamic, moderate sized poison center that covers the state of Kentucky.  Located in downtown Louisville, we are a part of Norton Healthcare, a leader in the state in healthcare.  Along the Ohio River, you will find that Louisville has a big town feel with small town charm. With the newly revitalized downtown and waterfront, there is an active night and weekend scene, all within a short drive of many of the suburbs of both Louisville and just across the river in Indiana  that provide a strong sense of community.  

Whether you are a certified, seasoned SPI, new to the game or looking to get your foot in the door – we want you and we want to help you succeed.  A specialist at the KRPCC provides accurate and appropriate assessment, care plans and follow-up on poisoning and toxicology related cases and requests through the use of the facilities of the poison center; manages caseload assignments; demonstrates professional development/clinical competency; participates in peer review; other related duties.  This is an evening shift position, four 10 hour shifts per week that includes every other weekend.  


  • Must be a Registered Nurse, Medical Doctor, Pharmacist or nationally certified Physician’s Assistant.
  • Must pass the National Certification exam for Specialist in Poison Information within two years of eligibility.
  • Non-certified applicants: for Nurses and physicians assistants one year emergency room or critical care experience is preferred, for pharmacists one year hospital pharmacy experience is required

If interested, please contact:

Ashley Webb, MSc, PharmD, DABAT

Or apply online at www.nortonhealthcare.com/careers (Requisition number: 225433).

Medical Director - Washington Poison Center

Job Purpose

Committed to providing overall medical leadership at the Washington Poison Center (WAPC) by delivering and advancing high-quality services available 24/7/365 for Washington State. Ensures the WAPC is a fully accredited poison center operating in compliance with nationally recognized AAPCC standards. Duties include: Managing onsite and on-call medical direction including consultation on management of poisoned patients; Collaborating with WAPC’s senior leadership (Executive Director, Clinical Managing Director, Board of Directors) in driving strategic planning, managing resources and risks, cultivating a mission and vision; developing and managing guidelines, delivering a top tier clinical quality assurance program, managing toxicology rotation training programs, developing and delivering clinical training programs (for health care providers) staff development programs; and ensuring stability of the WAPC. The Medical Director position is a key member of the Executive Leadership team, and therefore must attend routinely scheduled leadership meetings, Board meetings and Board/Staff subcommittee meetings as appropriate.

The Medical Director in conjunction with the Clinical Managing Director is also a primary liaison with the state’s medical community and media outlets with respect to health education and concerns. In this role, the Medical Director seeks to build collaborative relationships and partnerships that include the AAPCC Membership, Department of Health, the Hospital Association, Medical Association, Medical Centers, and the University of Washington and other medically affiliated associations and organizations as appropriate that are key to fulfilling the mission and role of WAPC in Washington State.

Job Responsibilities

  • Adherence to AAPCC standards (adopted 2014) for onsite (30 hours per week, based on current call volume where up to 10 hours per week of the total time applied to medical direction may consist of offsite toxicology activities as defined by the AAPCC). Provides 18 weeks of Primary on-call service per year in coordination with Clinical Managing Director and contracted Rotational On-Call Toxicologists. Scheduling of all primary and backup medical on-call coverage. AAPCC provided examples of onsite PC activity include but are not restricted to: Supervisory activities (e.g. budget, personnel, medical protocols, supervision of fellows, staffing, fund raising), Lectures to SPIs as part of continuing education or certification review, and lectures to local hospitals or community groups on toxicology-related subjects.
  • Assists in the management of the WAPC including supporting the WAPC mission and vision, strategic planning, risk management, grant procurement and management, and planning tasks required to ensure the continued operation of a quality poison center that meets or exceeds AAPCC guidelines and Washington statutes. Ensures the quality management (QM) program fosters continuous improvement in the reliability and accuracy of all clinical toxicology consultations, where QM is integrated into work processes, and is aligned with the purpose of supporting emergency medicine, critical care and pediatric medicine.
  • Works closely with WAPC operations to ensure policies are aligned and supportive of clinical excellence, verifies the accuracy and completeness of medical records, and the adherence to retention policies and reporting requirements of the NPDS (National Poison Data System), and in conjunction with the Clinical Managing Director monitors cases triggered from the NPDS or CDC and responds accordingly to the agencies affected or involved. Regularly evaluates the performance of the WAPC, including benchmarking relative to national levels and measuring of customer satisfaction. Ensures the WAPC has provisions for continued uninterrupted service for the state of Washington in emergency situations.
  • Facilitates a weekly medical director teleconference, including the provision of toxicology literature and current events materials for review by rotational toxicologists, WAPC staff, and other participating poison center toxicologists for discussion.
  • Oversees clinically accurate public outreach activities that educate and increase public awareness of the WAPC throughout the state, accommodates media requests in conjunction with the Clinical Managing Director on poison related topics, and fosters collaborative relationships with entities such as the Washington Department of Health and other state and local agencies, schools, and other key stakeholders in support poison prevention efforts and poison center services. Provide toxicology expertise on behalf of WAPC to the media and public agencies including advice and interviews, and development of press releases including seasonal alerts. Ensures all published materials originating from the WAPC or that represent the WAPC are in accordance with the WAPC mission and objectives as well as AAPCC guidelines.
  • Coordinate and deliver rotator education for medical and pharmacy students, residents, and fellows as part of the toxicology rotation education at WAPC. Coordinate experiential rotations as appropriate for other medically trained health care professionals. Engage in the delivery and/or support of research projects and/or publications by WAPC staff and rotators. Perform inpatient consultation on poisoned patients at hospitals as appropriate. Responsible for content of staff clinical education, including provision of continuing education to Health Care Providers (HCPs).
  • Optimize the WAPC’s stability by participating in astute financial management, and provide leadership in legislative pursuit and maintenance of public funding as well as access to private sources of funding.

Job Requirements

  • Licensed doctor of medicine or osteopathy from an accredited medical school; Licensed to practice in the state of Washington.
  • Board Certified or Board prepared in Medical Toxicology through American Board of Medical Toxicology (ABMT, prior to 1994) or by the American Board of Medical Sub Specialties (ABMS, after 1994).
  • Staff management experience, with Poison Center management experience strongly preferred.
  • Strong leadership, verbal and written communication and collaboration skills.
  • Knowledge and experience with a quality improvement model.
  • Experience in federal grant procurement and management.
  • Academic interest and background, including active medical staff privileges at an inpatient treatment facility (e.g. letter of appointment), preferably involved in treatment of poisoned patients and in the professional education of students, residents and fellows. Evidence of research, publications or teaching experience.
  • Committed to advancing the body of research related to toxicology and continued growth of the WAPC.

For further information about the position, please visit www.wapc.org or contact Carrie Ulvestad at 206-517-2357 or culvestad@wapc.org.

Educator - Florida Poison Information Center, Tampa


  • Under general supervision of Education Coordinator and following established policies, procedures and professional guidelines, candidate will provide general instruction on relevant health topics for the community.
  • Classes will vary in length and audience size and demographic. Instructor will provide researched information and demonstration through proven learning principles and updated instructional design.
  • Instructor will provide written and verbal reports on each program to supervisor and communicate regularly to maintain positive relations with other departments as needed.
  • Ability to work independently with minimal oversight on decision making is required. Other duties include needs assessments, evaluation design, community coalition work and marketing to target populations.
  • Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.


  • Bachelor’s degree and one year’s work experience or an Associate’s degree and three year’s work experience in Nursing, Organizational Development, Education, Human Resources, Business, Sociology, Information Systems, Psychology, Marketing. Work experience should be in community education. Emphasis on Health Promotion within the field of poison or injury prevention preferred.
  • Must have experience in providing presentations on poison and injury prevention, current issues on drug abuse, and other public health concerns.
  • Ability to read, write and speak English clearly and distinctly. Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint required. Knowledge of social media such as website, Facebook and Twitter management preferred.
  • Proven skill in writing for publication or brochure creation preferred. Bilingual in Spanish preferred.

Click here to apply online.

For questions, please contact:
JoAnn Chambers-Emerson
Education Coordinator

Managing Director - Michigan Regional Poison Control Center

The Michigan Regional Poison Control Center at Children’s Hospital of Michigan is looking for qualified candidates for the position of Managing Director. This person will be responsible for all aspects of the regional PCC operations including development and monitoring of grant funding, business relationships, personnel management and close interaction with the Michigan Department of Community Health. The Managing Director has a strong clinical role with the Toxicology service and is an integral part of the PCC educational mission. This position will include an academic appointment in the School of Medicine

Minimum qualifications:

  • Doctor of Pharmacy with residency or fellowship preferred or equivalent combination of education and clinical pharmacy experience (Licensure required)
  • Minimum of 2-3 years Poison Control operations and personnel experience
  • Qualifications for faculty appointment at Wayne State University School of Medicine
  • Board eligible or board certified with the American Board of Applied Toxicology

Additional details:

  • Strong knowledge of toxicology, management, administrative and organizational and communications skills
  • Interest in teaching with established teaching skills
  • Will work closely with Medical Director on clinical guidelines, quality assurance, and staff education
  • Responsible for overall operational PCC performance and benchmarking
  • Requires strategic management skills to identify stakeholders, develop programs, and allocate resources to achieve these projects
  • Leadership skills including demonstrated willingness to purse roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills and the ability to inspire and build confidence in others
  • Ability to interact closely with state and federal entities
  • Sufficient computer skills for a paperless center and to facilitate grant writing and publications 
  • Ability to coordinate support services including data and telecommunications systems
  • Familiarity with Toxicall and NPDS and online databases
  • Comfortable working with the media

For more information or to schedule an interview at NACCT between Oct. 17-21, please contact:

Cynthia Aaron - 313-993-8791; caaron@dmc.org 
Dennis Gates - 313-745-0168; dgates@dmc.org

Managing Director - Pittsburgh Poison Center

The University of Pittsburgh School of Pharmacy is seeking a motivated, creative, and dedicated faculty member to fill the role of Managing Director of the Pittsburgh Poison Center at the University of Pittsburgh Medical Center. The Managing Director will provide clinical and administrative oversight of the Center. This individual will collaborate with the leadership team to provide ongoing assessment of operational, educational and patient care activities. The Managing Director will be expected to continue to evaluate, identify, and pursue opportunities for growth and advancement of the Pittsburgh Poison Center’s mission of public education, poison prevention, and excellent care of the poisoned patient. Administrative support for the Pittsburgh Poison Center is provided by the University of Pittsburgh Medical Center.

The School of Pharmacy, a leader in education, practice and research, is one of six schools of the health professions located in the Oakland campus. The School of Pharmacy partners with UPMC, one of the leading integrated health care delivery networks in the country, to provide state of the art pharmacy services and patient care. As a faculty member, the Managing Director will participate in the education of Pharmacy students and Medical Toxicology Fellows, while striving to develop a successful scholarly program in toxicology.  

Candidates must be Board certified or Board eligible to certify as a Diplomate of the American Board of Applied Toxicology (ABAT). Preference will be given to applicants with advanced training in the fields of Toxicology and Pharmacy, however consideration will be given to applicants with experience in clinical care and Poison Center administration. The position is a full-time, calendar year, non-tenure stream faculty appointment in the Department of Pharmacy and Therapeutics in the School of Pharmacy. Rank and salary will be commensurate with experience and qualifications.

Review of applications has begun and will continue until the position is filled.  

Applicants should submit a letter of intent and curriculum vitae to: 

Neal Benedict, PharmD, Associate Professor
Department of Pharmacy and Therapeutics
University of Pittsburgh School of Pharmacy
727 Salk Hall, 3501 Terrace Street
Pittsburgh, PA  15261
Phone:  412-624-1290
Email: benedictnj@upmc.edu

To arrange on-site interviews at NACCT, please contact Michael Lynch at 412-335-1315 or lyncmj@upmc.edu.

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